Water softener installation in Joliet, IL
Joliet's drinking water comes from the city's own wells. We start from the latest water report Joliet published (2025 data), then work out what your home needs on a short phone call.
Where Joliet's water comes from
Joliet's water comes from the city's own wells, according to Joliet's water quality report (2025 data).
What Joliet publishes about its water
| What | What it says | Source |
|---|---|---|
| Hardness | About 12 grains per gallon (west of Midland Avenue) and about 22 (east of Midland Avenue). On the U.S. Geological Survey's scale that counts as very hard. See the scale. "Very hard" starts near 10.5 grains per gallon on that scale, and Joliet's water is under our 25-grain City Water Package line. |
|
| Disinfectant | Chloramine, which is chlorine combined with ammonia, not plain chlorine. We're confirming with our supplier which carbon handles it, and we make no taste or smell promise until that is settled. |
|
| Newest report | 2025 data year. Towns publish a new report every year, so we pull the latest one on your call. |
What that means for your Joliet home
On the U.S. Geological Survey's scale, Joliet's water counts as very hard. "Very hard" starts near 10.5 grains per gallon on that scale, and Joliet's water is under our 25-grain City Water Package line. Many homeowners soften water like this to cut spotting and scale. It is a choice, not an emergency.
The City Water Package is $3,299 installed. It softens the water where it enters your home and a drinking-water faucet at your kitchen sink comes with it. We size it on your Free Water Check, using your household size and your town's report.
At this hardness, a bigger household may need a larger tank. If so, we say so and put the exact price on your written quote before you decide.
One thing is different here: Joliet's report lists chloramine, not plain chlorine. We're confirming with our supplier which carbon handles it, and we make no taste or smell promise until that is settled.
Questions from Joliet homeowners
Where does Joliet's tap water come from?
Joliet's water comes from the city's own wells, according to Joliet's water quality report (2025 data).
How hard is Joliet's water?
Joliet publishes about 12 grains per gallon (west of Midland Avenue) and about 22 (east of Midland Avenue). On the U.S. Geological Survey's scale that counts as very hard. See the source. "Very hard" starts near 10.5 grains per gallon on that scale, and Joliet's water is under our 25-grain City Water Package line.
Does Joliet use chlorine or chloramine?
Joliet's report (2025 data) lists chloramine as its disinfectant. We're confirming with our supplier which carbon handles it, and we make no taste or smell promise until that is settled.
Where can I read Joliet's official water report?
Here: Joliet's water quality report (2025 data). Water systems must deliver this report to customers every year by July 1.
Do I need a water softener in Joliet?
On the U.S. Geological Survey's scale, Joliet's water counts as very hard. "Very hard" starts near 10.5 grains per gallon on that scale, and Joliet's water is under our 25-grain City Water Package line. Many homeowners soften water like this to cut spotting and scale. It is a choice, not an emergency.
What does whole-home water treatment cost in Joliet?
Our City Water Package is $3,299 installed for a standard install. The standard installation, the permit where your town requires one, and tax are included. A private well, or water over 25 grains per gallon, starts at $4,499, quoted in writing after a water test. Anything that could change a price is listed on How it works.
Do you install in Joliet?
Yes, in single-family homes and townhomes with their own water line in Joliet. Condos and apartments share a building line, so we can't yet. You don't need a sales visit: a short phone call, four photos, and one price in writing.
Check your Joliet water
Tell us your ZIP code and where your water comes from. We'll pull your town's numbers before we call.
Prefer to talk now?
Get your Free Water Check
A 10 to 15 minute phone call about your water and your price. No home visit.